Terms and Conditions

AllAdsUK is operated as a UK business. References to “AllAdsUK”, “we”, “us” or “our” mean the operator of AllAdsUK.

Business address: 70 Hayes Lane, Stourbridge, DY9 8QT. Email: support@alladsuk.co.uk.

These terms form a legally binding agreement between you and AllAdsUK. You accept them when you create an account, post or promote an advert, or otherwise use the website. Our Privacy Policy, Cookie Policy, Safety guidance and Prohibited Items Policy also apply where relevant.

If you do not accept these terms, you must not use AllAdsUK. The version applying to a paid order is the version presented when that order is accepted, subject to any change required by law.

You must be at least 18 years old and legally capable of entering into a contract. You must use AllAdsUK only for lawful purposes and provide accurate, current information.

If you use AllAdsUK for a company, partnership, employer or other organisation, you confirm that you are authorised to bind it to these terms.

AllAdsUK hosts adverts and provides search, account, moderation, reporting and optional promotion tools. We are not the seller, buyer, landlord, tenant, employer, worker, agent, broker, lender, insurer, delivery company or adviser in a user-to-user transaction.

We do not own, inspect, possess or guarantee advertised items, property, vehicles, jobs or services. Approval or moderation of an advert is not an endorsement, verification, valuation or warranty. Users must make their own checks and agree payment, delivery, collection and contractual terms directly.

• Register with information that is accurate and belongs to you.
• Keep passwords, sign-in links and one-time codes confidential.
• Do not sell, share or transfer an account, or create another account to evade a restriction.
• Tell us promptly if you suspect unauthorised access or misuse.
• You are responsible for activity carried out through your account unless it resulted from a failure for which we are legally responsible.

We may require email confirmation, identity information or other proportionate checks. Passing a check does not guarantee that a user or advert is genuine.

You are responsible for your advert and everything you communicate through AllAdsUK. Each advert must be genuine, accurate, complete, current and placed in the most appropriate category.

• You must have the legal right to advertise the item, property, vacancy or service.
• Titles, prices, descriptions, location, condition, faults, photographs and specifications must not mislead.
• Photographs must show the advertised subject where appropriate and must not be copied without permission.
• You must disclose whether you are acting as a business where the law requires it.
• Business advertisers remain responsible for all consumer information, cancellation, product-safety, licensing and other legal duties that apply to what they offer.
• You must remove or update an advert promptly when it is no longer available or its details change.

You must comply with our Prohibited Items Policy. You must not post, send or link to content that is illegal, stolen, counterfeit, fraudulent, unsafe, threatening, abusive, discriminatory, defamatory, obscene, exploitative, privacy-invasive or infringes another person’s rights.

You must not post duplicate or deliberately miscategorised adverts; manipulate search results; impersonate another person; send spam; harvest user data; promote pyramid or advance-fee schemes; distribute malware; bypass security or moderation; or use AllAdsUK to facilitate unlawful activity.

We may use automated checks and manual review. We may delay, refuse, edit the presentation of, reclassify, hide, restrict or remove content where we reasonably believe it breaches these terms or a policy, creates legal or safety risk, is misleading, has been reported, requires further evidence or could damage users or the service.

We may warn, restrict, suspend or close accounts and preserve relevant evidence where reasonably necessary for safety, fraud prevention, complaints or legal compliance. In urgent cases we may act without advance notice. Where appropriate, you may ask us to review a moderation decision by contacting support with the advert reference and evidence.

You keep ownership of content you submit. You confirm that you own it or have all permissions required to use it.

You grant AllAdsUK a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, resize, crop, format, display and distribute that content only as reasonably required to operate, secure, moderate and promote AllAdsUK and your advert. This licence may be used through service providers working for us. It ends when the content is deleted, except for reasonable backup periods, evidence connected with a dispute or legal retention obligations.

You must not copy, scrape, republish or commercially exploit AllAdsUK branding, software, layout, databases or another user’s content without permission or another lawful basis.

Eligible free basic adverts normally remain live for 15 days after approval. Motors and Property do not have a free basic option and require the applicable paid package. Other category-specific conditions shown during posting form part of these terms.

An advert expires automatically at the end of its stated period unless renewed. Renewal, editing or reposting may require another review or payment. We may change future package availability and duration, but this will not reduce an already accepted paid period except where required for safety, law or a breach by the advertiser.

Paid promotions purchase additional advert visibility for the package, placement type and period shown before checkout. They do not purchase a sale, enquiry, response, click count or particular commercial result.

Prices are shown in pounds sterling and are the total amount payable. AllAdsUK is not currently VAT registered, so VAT is not added. Payment for AllAdsUK promotion services is processed securely by Square and may also be subject to Square’s terms. We do not store complete payment-card details.

Your checkout order is an offer to buy the selected promotion. A payment receipt confirms that payment was submitted; it does not confirm advert approval. The promotion contract is accepted when we approve the advert, match the payment and activate the paid service. If we do not accept the advert before activation, we will return the promotion payment.

A paid promotion starts only after the advert is approved and its payment is matched using the advert reference supplied at checkout. An incorrect or missing reference may delay activation. The package period runs from activation unless we tell you otherwise.

Homepage Boost, Top Advert and Spotlight describe enhanced visibility, not an exclusive or permanently fixed position. Placement may vary according to category, search, location, device, relevance, safety controls, other promoted adverts and normal website operation.

If we reject a paid advert before activation, we will provide a full promotion refund. Where a consumer validly cancels before activation, we will also provide a full refund. Refunds due under consumer cancellation rights will be made without undue delay and normally within 14 days, using the original payment method unless agreed otherwise.

Subject to statutory rights, a refund will not normally be due where:

• you remove the advert after the promotion has started;
• we remove or restrict it because of your breach, illegality, suspected fraud, duplication or material miscategorisation;
• the promoted advert received the paid visibility but did not produce the result you hoped for; or
• activation was delayed because the checkout reference or information you supplied was missing or incorrect.

If a material technical failure prevents a substantial part of the purchased promotion, we may restore or extend the service or provide an appropriate partial or full refund. This does not limit statutory remedies for a service that was not supplied with reasonable care and skill.

Any contract concerning an advertised item, vehicle, property, job or service is between the relevant users. Each party is responsible for identity, ownership, condition, licences, safety, price, taxes, payment, collection, delivery and the written terms of their transaction.

AllAdsUK does not hold deposits or user-to-user payments and does not provide escrow or buyer protection. A user must never treat a logo, account, advert approval, payment screenshot or message as proof that funds cleared or that an offer is genuine.

Follow our Safety guidance, inspect before paying where practical, use traceable communication and independently verify payment. Do not send passwords, one-time codes or full card details to another user.

Users should first try to resolve ordinary transaction disputes directly. AllAdsUK may receive reports and take platform action, but is not obliged to mediate, determine ownership, recover money or enforce a user-to-user agreement. Suspected crime should be reported to the police or Action Fraud, and payment fraud should be reported immediately to the relevant bank or payment provider.

AllAdsUK may link to Square, email, authentication, hosting, mapping or other external services. Those providers operate independently under their own terms and privacy notices. We are not responsible for an external website or service merely because we link to it, although we remain responsible where the law says otherwise.

If you believe an advert infringes copyright, trade mark, design or another right, email support@alladsuk.co.uk with your contact details, the advert reference or URL, evidence of your rights, the material concerned and a good-faith explanation. We may remove content while reviewing a sufficiently detailed report and may ask for further evidence.

You must not attack, overload, probe, reverse engineer or interfere with AllAdsUK; introduce malicious code; bypass access controls; or use automated systems to extract content or personal data without written permission. Reasonable use of ordinary search engines is not prohibited.

We may apply rate limits, security checks and temporary restrictions to protect users and the service.

You may stop using AllAdsUK, delete adverts and request account deletion. We may suspend or close an account where reasonably necessary because of a serious or repeated breach, safety risk, fraud, legal requirement, non-payment or interference with the service.

Closure does not erase rights, payment obligations, evidence or provisions intended to continue, including those concerning content responsibility, disputes, liability and law. We may retain limited information as explained in the Privacy Policy.

We aim to keep AllAdsUK available and accurate but do not promise uninterrupted, error-free or permanently available access. Maintenance, security events, third-party failures or circumstances outside reasonable control may cause interruption.

We may improve, replace, restrict or discontinue features. If a change materially affects an active paid promotion, we will take reasonable steps to provide the remaining service, an equivalent remedy or an appropriate refund.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of rights that cannot lawfully be excluded, or any other liability that the law does not permit us to exclude.

If you are a consumer, we are responsible for reasonably foreseeable loss caused by our breach of these terms or failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable, was caused by another user or external service, or results from your unlawful or unreasonable action. We are not liable to a consumer for business losses.

If you are a business user, then, to the fullest extent permitted by law, we exclude implied conditions not expressly preserved by law and liability for indirect or consequential loss, loss of profit, revenue, opportunity, goodwill or anticipated savings. Our total aggregate liability connected with AllAdsUK in any 12-month period is limited to the greater of £500 and the fees you paid to AllAdsUK during that period.

You remain responsible for losses directly caused by your unlawful content, infringement of another person’s rights or material breach of these terms.

If you are a business user, you will reimburse AllAdsUK for reasonable direct losses, liabilities and legal costs arising from a third-party claim caused by your advert, your transaction or your breach, provided we notify you and take reasonable steps to limit the loss. This section does not make a consumer responsible beyond what the law permits.

Our Privacy Policy explains how we use personal information. You may use another user’s personal information only for the genuine enquiry or transaction for which it was provided, must protect it and must not use it for spam, profiling or unrelated marketing.

When a buyer uses the advert message form, their display name, account email and message are shared with the advertiser so the advertiser can reply. Advertisers may choose whether an optional contact telephone number is shown publicly.

We may send service messages concerning security, accounts, moderation, adverts, payments and material changes. Marketing messages will be handled according to your choices and applicable law.

Email support@alladsuk.co.uk with your name, account email, advert reference, a clear explanation and relevant evidence. Safety reports may be sent to safety@alladsuk.co.uk. We aim to acknowledge ordinary support requests within two working days, although complex investigations may take longer.

If you believe content or an account was restricted incorrectly, ask for a review and explain why. A review may uphold, vary or reverse the original decision. Urgent safety and legal obligations take priority.

We may update these terms for legal, safety, technical or business reasons. We will publish the updated date and, for a material change affecting registered users, provide reasonable notice on the website or by email. An urgent change required by law or security may take effect sooner.

Changes will apply to future use after they take effect. They will not retrospectively remove a consumer’s accrued right or materially reduce an accepted paid service unless the law requires it.

You may not transfer your account or rights under these terms without our written agreement. We may transfer the operation of AllAdsUK and this agreement to another business, provided this does not reduce your mandatory rights, and we will notify users where required.

No partnership, employment, agency, franchise or joint venture is created between AllAdsUK and a user. If we delay enforcing a right, we may still enforce it later. If a court finds one provision invalid, the remaining provisions continue. No person other than you and AllAdsUK has a right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

These terms are governed by the law of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, you retain the protection of mandatory laws applying where you live and may bring proceedings in the courts available to you under applicable law. Business users agree that the courts of England and Wales have exclusive jurisdiction.